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Our Privacy Policy

This Privacy Policy applies to the services provided by JoyExchange. It does not apply to services provided by other third parties on the JoyExchange website.

This policy will help you understand the following:

  1. How do we collect and use your personal information?
  2. How do we use cookies and similar technologies?
  3. Notification and revision

This Privacy Policy is closely related to the JoyExchange Service you use and the various business functions included in the Service (hereinafter referred to as "our Service"). We hope that you can read and confirm that you fully understand this policy before using our services. The content stated and allows you to make the choices you deem appropriate in accordance with the guidelines of this Privacy Policy. We use the relevant terms involved in this Privacy Policy to be as concise as possible so that you can understand them better. Your continued use of our services after we update this Privacy Policy (which we promptly prompt you to update) means that you agree to the content of this Privacy Policy (including the updated version) and agree to our collection in accordance with this Privacy Policy. Use, save and share your relevant information.

If you have any questions about this Privacy Policy or related matters, such as any questions, comments or suggestions about the content of this policy, you can contact us through email by sending it to contact@joyexchange.co.id

How do we collect and use your personal information?

Personal information refers to various information recorded electronically or otherwise that can identify a particular natural person or reflect the activity of a particular natural person, either alone or in combination with other information. Personal information covered in this Privacy Policy includes: basic information (including personal name, date of birth, gender, address, personal telephone number, e-mail address); personally identifiable information (including ID card, passport, driver's license, etc.); Features; network identity information (including system account number, IP address, email address and password (password protection answer related to the foregoing); personal property information (transaction and consumption records, and virtual property information such as balances, coupons, etc.); Address book; personal online record (including software usage record); personal common device information (including hardware model, device MAC address, operating system type, software list unique device identifier (such as IMEI/android ID/) IDFA/OPENUDID/GUID, SIM card IMSI information, etc., describing the basic information of personally used devices); personal location information (including accurate location information, etc.); Personally sensitive information refers to personal information that may cause personal honour, physical and mental health damage or discriminatory treatment, such as leakage, illegal provision or misuse, which may endanger personal and property safety. The personal sensitive information involved in this Privacy Policy includes: Property information (including transaction records and JoyExchange property accounts, or other virtual property information); personal identification information (including ID card, passport, driver's license, or account book); network identification information (Including account name, email address, password and password protection questions and answers related to the above); other information (including address book, mobile phone number).

We do not collect your personal information for the following uses:

You must authorized/allowed us to access some of your phone's APP Permissions

Our services has core features that needs APP permissions necessary to implement quality check/testing on every phone. We will not and do not need to store or use any personal information for you to be able to use our APP. Therefore, you will be able to enjoy the services we provide as long as these features are allowed to be accessed briefly:

These APP permissions will be tested on the APP "Joy Exchange User":

  1. Camera
  2. Used to take pictures and check the camera condition.


  3. Contacts
  4. Used to find specific contact for making phone calls.


  5. Location
  6. Used to check the GPS function.


  7. Microphone
  8. Used to check the condition of the microphone.


  9. Phone
  10. Used to make direct phone calls (for testing purpose only).


  11. Storage
  12. Used to check the condition of the storage hardware.


How do we use cookies and similar technologies?

The use of cookies

  1. Achieve/Target an easier access experience for the personalized needs of your online experience. We will send one or more small data files called Cookies on your computer or mobile device. The cookies assigned to you are unique and can only be read by the cookies published to your domain's web server. We send you cookies to simplify your repeated login steps, store data such as your preferences or other product information to provide you with trading preferences, to help you optimize your choices and interactions with your ads, to help determine your login status, and Account or data security.
  2. We will not use cookies for any purpose other than those stated in this Privacy Policy. You can manage or delete cookies based on your preferences. You can clear all cookies stored on your computer. Most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies according to your needs. In addition, you can also clear all cookies stored in the software. However, if you do this, you may need to personally change the user settings each time you visit the JoyExchange website, and the information you recorded previously will be deleted and may have an impact on the security of the services you use.

Notification and Revision

  1. This Privacy Policy will be updated to provide you with better service and with the development of the business. However, we will not reduce your rights under this Privacy Policy without your explicit consent.We will update your content by posting an updated version on the JoyExchange website, JoyExchange Mobile APP, and by posting announcements or other appropriate means before it becomes effective. Please also visit JoyExchange to keep up-to-date with the latest privacy policy.
  2. For major changes, we will also provide more noticeable notices (we will explain the specific changes to the privacy policy by including but not limited to emails, text messages or special tips on the browse page). Significant changes referred to in this policy include, but are not limited to:
    1. Significant changes in our service model.Such as the purpose of processing personal information, the type of personal information handled, the way in which personal information is used, etc.
    2. the main object of personal information sharing, transfer or public disclosure changes.
    3. your right to participate in the processing of personal information and significant changes in the way of exercising.
    4. The personal information security impact assessment report indicates that there is a high risk
  3. We will also archive the old version of this strategy for your review.